I liked coming here because they got the job done but came here today (a Saturday) for a pedicure and the lady told me she’s leaving at 6. Hours advertised is closing at 7. It use to be crowded but I see why they’ve been empty my last few times🤷♂️. Last time coming here.
Rude inconsiderate and empty.. had no care it was literally no one there when I arrived in a couple of workers just sitting there. They told me it’ll be about 20 minutes before I changed how the other person was out to lunch.. No one offered me in the meantime did I want a pedicure or anything? They just looked at me like oh well ..
I was extremely disappointed with the results I received with the Nail Technician Tori. Initially I requested the powder gel and she informed me that she does not provide that service, however, she suggested that she can do a hard gel which she charged $75.00. She soaked off the acrylic gel from my nails and applied what she explained the hard gel will last longer. This service was on New Years Eve (Tues.). I contacted her a couple of days after to inform her that the color was chipping from one of my nails, an appointment was made for her to correct the nail. I contacted her again on 1/7/25 to inform her that the polish was peeling from 2 nails & one nail chipped. On 1/9 today she saw the condition of the nails and she soaked my nail & applied a basic polish gel and charged me an additional $45.00 and suggested I take vitamin E to strengthen my nails. I personally found her service unprofessional. I paid her the additional $45.00 and verbalize to her that a business remains open by honest and professional customer service and let this be on your conscience. I she suggested I make an appointment with the Owner - when she returns from her vacation next week. Unfortunately, I will not return. It is unfortunate when you cannot remain in your community to support and you have to go elsewhere.
I will never ever go to this nail salon ever again. I went a few months ago and my nails broke 4 days later. The owner charged me $100 for a full set and pedicure. When my nail broke clean off she charged me again to have it fixed. I went today for a full set and she charged me $52 and my nails are completely messy. I cried. I will never ever go back to these people. Worst nail salon in queens I’ve experienced. I have acrylic over my cuticles. I’m peeling monomer off of my skin and the shape isn’t what I wanted either. I asked for square and sharp. She put so much gel polish on that my nails are dull and rounded. I’m so upset and can’t get my money back.
I wish i could give no stars. Had to get my nails done over the same day. They were horrible, terrible customer service. Pictures included for details nails had no shape. I asked for coffin shape on 3 nails and stiletto on the other 2. Another lady tried to fix the mess but ended up leaving a hair under the polish. Painted the gel so heavy that they looked rounded when i walked out! Never again!